Frequently Asked Questions
PLEASE BE AWARE BEFORE BOOKING!
-We have limited appointments available! There isn’t anything wrong with our booking site, YES we are that full and booked out!
-Some therapists aren’t accepting new clients so if you’d like to be added to their cancellation list please let us know! You will NOT be able to get a same day appointment here!
-Also when booking please be aware that we do offer the FULL time during a session as long as you show up ON TIME! Ex: If your session starts at 9, you need to be undressed and on our table before 9 as your session will end at 10, not 10:05. If we start you early, your session will end early. Ex: We start at 8:45, your session will end at 9:45, not 10.
-We will also be reporting phone numbers to the police for anyone who calls and asks if we offer inappropriate/unprofessional services.
-We do NOT offer couples massage as we do not have the space to accommodate but if booked in enough time we can do same time with different therapists.
-We are NOT selling gift e-gift cards as we can not accommodate new clients at this time. We will still honor any e-gift cards with balances.
-NOT CONFIRMING your session does NOT CANCEL your session! You are still on the schedule and will be charged the NO SHOW FEE in the event you do not show up for you session! To cancel/reschedule your session hit the link sent to your phone under the confirmation link that says cancel/reschedule. You must do this as soon as you get this text in-order to meet the 24 hour time frame. It will not let you after this time because then you will be considered late and will then be required to call the spa or text your personal therapist. When signing the intake form you give us the right to hold/charge your card on file. If you remove your card on file you will not be able to keep your sessions. If you do no-show you will NOT be able to book a session without a new card saved to your file. (Policy listed below.)
Why should I get a massage? Massage Therapy has been known to release many therapeutic mood and health enhancing chemicals. Our skin is full of many millions of nerve receptors that are linked to our nervous system. When the skin is massaged it causes stimulation and release of chemicals in the brain. For instance, it increases dopamine and serotonin and reduces the stress hormones cortisol and adrenaline. It increases the relaxation alpha brain waves and it increases the release of natural pain killers.
How often should I get a massage? Individuals seek out massage therapy for many different reasons (i.e. stress relief, relaxation, pregnancy muscle and pain cramps, injury prevention, scar tissue removal or chronic pain symptoms). Receiving massage on a regular basis will help to promote a healthy circulatory system, along with good posture. Massage also releases tension and pain in the muscles, allowing them to move more freely. People who get massages frequently tend to be more flexible and comfortable in their bodies, since they are maintaining a higher level of general health. Massages can also be good for specific conditions, such as stress, and it may even be recommended by a doctor.
Why do I have to drink water after a massage? First off, massages are dehydrating. Kneading and working muscle gets fluid pumping out of the soft tissue and into your circulatory system, where it heads toward your kidneys. That’s why many people have to pee right after a massage. You have to replenish all that lost water – by drinking more.
Then there’s the issue of metabolic waste, which is produced by muscles in the course of everyday function. When your muscles are tight or you’ve got a major knot, it constricts circulation in those areas, inhibiting the body’s ability to flush out this waste. And, since tight muscles are probably what prompted you to make a massage appointment in the first place, chances are you’ve got some compromised circulation happening. Massage relaxes the tension, releasing the circulatory pathways and allowing nitrogenous metabolic waste to dump into the system. Drinking provides your kidneys with the water they need to effectively eliminate the newly liberated waste. So, once again, it comes back to pee.
Why do I have to take off my clothes for a massage? A traditional Swedish Massage is usually done without any clothes, but if you’re more comfortable keeping your underwear on during a massage, that’s fine. Please remember to take off large earing's, ring's and any necklace's.
Will A Deep Tissue Massage Hurt? It shouldn't hurt, but it's likely to be a bit more uncomfortable than a classic Swedish massage. You should always feel free to speak up if the pressure is too much for you. It's important to drink a lot of water after a deep tissue massage to help flush lactic acid out of the tissues.
When should I avoid getting a massage? Here is a list of some of the contraindicated health risks that a massage therapist should avoid: Arteriosclerosis(hardening of the arteries) , Autoimmune (Lupus, rheumatoid arthritis, scleroderma), Deep-vein thrombosis, Diabetes – Avoid if you have loss of sensation (diabetic neuropathy), Low platelet count, Varicose veins, Fever/Common Cold/Flu, Muscle ruptures, Tendon ruptures, Muscle and tendon partial tears, Burns, Chilblains and Broken bones, Rheumatoid arthritis and gout, Bursitis, Infections of the skin and soft tissue, Thrombosis, Bleeding disorders such as heamophillia, Tumors, First trimester of pregnancy, If any area of your body is inflamed or swollen, if you have any rash, open wounds, to much acne(considered as open wounds and inflammation), Athletes foot, Ringworm, Herpes(if having an outbreak) or ANTHING THAT'S CONTAGIOUS AND WILL SPREAD TO YOUR THERAPIST! If you are unsure, ask your doctor before seeking a massage. The massage therapist has every right to request a doctors note before continuing. Massage Therapists have the right to refuse service. If you have injured yourself, wait 3 days before coming in. If the pain is better then it is ok to assume there is no major injury. If pain persists, please call your doctor.
Does a Massage Therapist have to go to school to become a Therapist? Yes. The best Massage Therapy Schools will teach you physiology so you can learn about the body organs and systems along with their functions. You will learn how to manipulate joints, muscles and limbs and how that manipulation affects the entire body.
How old do you have to be to receive a massage? There is no age limit when it comes to getting a massage. Massage therapists can take special training a provide infant massage. Infant massage needs to be preformed by a massage therapist that has had extra training. Children are stressed with everyday routine just like us adults. They have sports, test, peer pressure, backpacks, chores and their bodies are still growing. They need to be relaxed as well to help with their headache's and muscle/bone growth. Start them off at a young age receiving massages to help them to learn how to relax from everyday stress. It is harder to massage children due to their insecurities of their maturing bodies so please make your child is comfortable by letting them know they are here to relax and that the therapist is not going to judge their body or touch them inappropriately. Depending on the age, they will need to know that they need to stay still so the therapist can do their work. Typically, children ages 7 and up are good on the table. The Massage Therapist will need the legal guardian's consent.
What do I do if I want more or less pressure? Communicate openly with the massage therapist. Keep in mind however that it's a myth that massage therapy has to hurt to be effective. Some of the most effective types of massage therapy are gentle and do not involve deep pressure or pain. In fact, too much pressure can cause muscles to seize up. Here is a good rule of thumb -- on a scale of one to 10 where one is no pain and 10 is extremely painful, the pressure should always be less than seven.
Should I talk during a massage? Although some people prefer to talk throughout the massage, don't feel like you have to make conversation with the massage therapist. After all, you're having a treatment, you're not at a cocktail party! Feel free to close your eyes and relax, which is what most people do.
What if I am embarrassed of my body and don't want the therapist to see? Your therapist see's bodies everyday. They normallydon't pay attention to your body and only focus on your muscles, skin texture and if you have any rashes, wounds or scars etc. Some therapist's massage with their eyes closed to help them feel the muscles better. Keep in mind that you will be under a blanket in a dark room. You may also ask you therapist to avoid certain areas. If you are still to uncomfortable then you might not want to get a massage.
Should I tip my massage therapist? Tips are never expected, but your hospitality is greatly appreciated. Massage therapist's works hard on their clients and give them their undivided attention in the best effort they can to help with your specific muscle aches and pains. Most therapist receive tips from 90% of their clients. Here are some good recommendations for tipping your therapist: Good- 10.00 Great- 15.00 Excellent- 20.00. Adjust the amounts accordingly with a 90 minute massage. Also keep in mind if your therapist performed a Deep Tissue massage verses a Swedish massage. Deep tissue massages are very strenuous on your therapist and yes their hand's do hurt at the end of the day!!